KARACHI (PR): Sui Southern Gas Company (SSGC), Pakistan’s leading integrated gas company, has successfully deployed Oracle WebLogic Server as its application server platform for its Oracle-based financial and customer care and billing applications. The new integrated system enables the utility company to enhance its customer services by allowing customers to access their gas accounts online and delivering 2,000 bills a day through the self-service Web portal.
It also helps reduce the time to connect gas at a new customer’s premises by 80 percent—from an average of 100 days to a new average of 20 days.
"Oracle WebLogic Server has changed the service experience of our 2.2 million customers by allowing them to access their gas bills online through the SSGC's web portal," said Irfan Zafar, Senior General Manager (IT), Sui Southern Gas Company Ltd.