KARACHI – Al Baraka Bank has deployed OneView Contact center solution by ZRG to deliver efficient services and enhance customer experience by offering convenience and flexibility to all customers, says a press release.
Al Baraka Bank Pakistan Limited (ABPL) is a part of Al Baraka Banking Group (ABG) Bahrain, a leading international Islamic banking group in the gulf region, having presence in 13 countries.  With assets in excess of Rs. 70 billion and a nationwide network of 89 branches in 37 cities and towns, Al Baraka strongly relies on its ability to be an effective and efficient market player through renewed focus on superior customer service and strict adherence to Shariah rulings and principles
The Chief Executive Officer of Al Baraka Bank Pakistan Shafqaat Ahmed, while sharing his vision for the bank stated that, “Being one of the largest Islamic banks in the country, we plan to launch many initiatives in the near future in accordance with the group’s strategy to expand and penetrate deeper in the local market through further branch expansion and extensive focus on product innovation.