LAHORE The Punjab police high-ups have badly failed in bringing reforms in the police department, especially to maintain reporting rooms in order to facilitate the victims. During the tenure of former Capital City Police Officer (CCPO) Khawaja Khalid Farooq and SSP (Operations) Aamir Zulfiqar, special reporting rooms were established where the victims were requested to stay while they approached the police for lodging their complaints. The victim was offered a cup of tea or cold drink and a duty officer was responsible to address his grievances. The senior officials of Lahore police confided TheNation here on Monday that special reporting rooms furnished with all kinds of lavish facilities including air conditioner and heater were established at 77 police stations in the provincial capital. The victims were honourably requested to stay in those rooms and duty officers always treated them kindly, they added. The Lahore police (Operations) spokesman said this was a brainchild of former SSP Aamir Zulfiqar as he had directed all the station house officers (SHOs) to establish a separate reporting room in each police station and depute an honest officer entitled: Duty Officer (DO). The DO was directed to pursue the case of each victim without any delay or discrimination, he added. The spokesman further admitted that none of the victims had to face hurdles when the system was in place. The high officials, however, told after SSP (Operations) Aamir Zulfiqar was removed from his post during the era of a former Punjab chief minister Chaudhry Pervaiz Elahi the entire system collapsed. After the removal of Aamir Zulfiqar, the CCPOs including Malik Iqbal, Anwar Virk, Haji Habibur Rehman, Mohammad Pervaiz Rathore, Chaudhry Shafiq Ahmed Gujjar, Ahmed Raza Tahir and the city operational police chiefs Aftab Ahmed Cheema, Farooq Mazhar, Chaudhary Shafiq and Ajmad Javeed Saleemi did not bother to pay heed towards restoring or improving the system. Insiders claimed that now ASPs and DSPs had occupied those reporting rooms where special duty officers used to address public grievances. Moharrar Saheb has informed me to go towards the duty officer but I dont know where he sits. However, I have met an annoyed police officer who has directed me to meet SHO, but he is out of police station, a 70-year-old man said outside the Racecourse police station few days back. He further complained that five hours had passed since he approached the police station but none of the police officers had even asked him to sit in any room. It was also reliably learnt that present CCPO Mohammad Aslam Tareen and DIG (Operations) Rao Sardar Ali Khan are not much enthusiastic in restoring the old system. It is a coincidence that the both top officers arrive at about 11:00 am daily in their offices and stay till the offices are closed, the sources said. They, however, claimed the aforesaid officers had visited various police stations but not more than 10 times since they had assumed their offices.