LAHORE -  Pakistan International Airline's (PIA) CEO Bernd Hildenbrand has said that improvements are being made in every department of the airline to bring it in the top 100 airlines of the world.

He was the guest speaker at the weekly meeting of Rotari Club titled as “PIA, the way forward”. He informed the participants that, during the past few months, PIA has attained a regularity of 99 percent, while it's on-time performance has now reached 85 percent, which is second only to Saudi Airlines in the region.

Bernd said that PIA employees are being asked to change their mindset and focus on customer facilitation. For providing a better experience to the public, he said, PIA has recently launched a cellphone app, in addition to making PIA available on Expedia and Travelocity.

He said that management is laying special emphasis on the cleanliness of aircraft. He said PIA is targeting to have a fleet of 60 aircraft by 2020. He said, in addition to increasing domestic flights, PIA is planning to increase its flights to Paris, New York, Kuala Lumpur, Jeddah, Beijing and Toronto, while starting new flights to Barcelona, Leipzig, Salalah and Bangkok. He also said that PIA is considering a separate dedicated unit for taking care of Hajj and Umrah operation.

He said, this year, PIA transported around 52,000 passengers during Hajj with more than 95 percent special Hajj flights going on or ahead of time. PIA Directors for Fleet Planning Amir Ali and HR Wing Commander (retired) Raheel Ahmed were also present on the occasion.