LAHORE  - Capital City Police Officer Muhammad Amin Wains yesterday said that Admin Officers provided legal help and guidance to thousands of citizens by accepting at least 15,000 complaints in different police stations of the metropolis in 2015.

He said that citizens were experiencing a positive change in policing since educated and well-trained cops are appointed as Admin Officers in all police stations of Lahore.

The city police chief was addressing a meeting held at the Al-Hamra Hall yesterday to review the performance of admin officers. SSP Hassan Mushtaq Sukhera and SP CIA Muhammad Omar Virk were also present on this occasion.

Last year, the Lahore police had launched a rare initiative by appointing graduate cops as admin officers in every police station to assist visitors, complainants, and victims. This project also helped police department monitor the working of station house officers and beat officers on regular basis.

Punjab Chief Minister Mian Muhammad Shahbaz Sharif, last week, visited the Operations Room in Model Town police division where he was given a detailed briefing about the project of admin officers. On this occasion, the Chief Minister termed the project as a step forward to reform the policing in the province and lauded the efforts of senior officers for introducing a pleasant change in cops’ stations.

While addressing the officers, Muhammad Amin Wains further said that they would leave no stone unturned to eradicate Thana culture in the provincial metropolis. He directed the officers to ensure immediate action on public complaints.

The city police chief ordered the field officers to step up clampdown on proclaimed offenders and criminals involved in heinous crimes. He said the police department would take more initiatives in 2016 to win the hearts and minds of the people besides providing justice to the victims at grass root level.

Meanwhile, the city police chief awarded cash prizes and commendatory certificates to the admin officers for showing best performance in 2015.