LAHORE – Capital City Police Officer Ahmad Raza Tahir has directed that the complaints of citizens ought to be redressed in a manner that the police stations become places of peace and sanctuary for them.

The statistics released by the CCPO office, on Sunday, said during the two months of current year, as many as 1,122 complaints were submitted by public and 55 cases were registered against the accused, while in 84 complaints, citizens were provided justice. In 20 complaints, there was mutual reconciliation between the two parties, in six complaints investigation was changed, while 64 complaints were out of lawful jurisdiction of the police. Similarly, 161 complaints were not followed by complainants, eight complaints could not be processed due to incomplete or wrong address, whereas in nine complaints, cases were rejected, 107 complaints were proved to be baseless.

Similarly, on six complaints of citizen, action was taken and departmental punishment had been initiated against police officials, while 592 complaints were under process.

In his order, CCPO Ahmad Raza Tahir directed the police to transform all police stations into centers of service for the citizens. He further directed the police to intensify pace of action on various complaints of citizens by taking result-oriented action to ensure redressal of their genuine grievances.