OPF complaint cell receives 2,497 complaints

ISLAMABAD: The complaint cell of Overseas Pakistanis Foundation has resolved 1,067 complaints of overseas Pakistanis and their families, out of total 2,497 complaints received during the last two years.

According to an official source, the complaint cell of OPF has received around 2,497 complaints, settled 1,067 cases while 1,430 cases were under process. Overseas Pakistanis Division has been managing an online system since February 2016 for registration and redressal of grievances of Overseas Pakistanis. However, considering the duplication of registration of complaints in the Ministry as well as OPF, the system has been centralised under OPF and further upgraded to facilitate the Overseas Pakistanis and their families. Further, OPF Monitoring/ Complaint Cell is functioning seven days a week with effect from 26-06-2013 at OPF head office. The main function of the cell is to facilitate the Overseas Pakistanis any time through Help Line (111-040-040).

Listing the other steps, the official source revealed that Wafaqi Mohtasib (Ombudsman) Secretariat Islamabad has appointed a Grievances Commissioner for Overseas Pakistanis for resolving the complaints of Overseas Pakistanis. Punjab government has established Overseas Pakistanis Commission Punjab (OPC) for resolving the problems of the overseas Pakistanis and registering their complaints through the online system.–APP


RTA impounds 378 vehicles in October


RAWALPINDI: Regional Transport Authority Rawalpindi checked thousands of vehicles particularly the public service in Rawalpindi district during October and impounded 378 in different police stations due to overcharging, overloading and substandard CNG cylinders.

Talking to APP Secretary RTA Khalid Yameen Satti said the public service vehicles which were without route permits or in poor condition were also impounded. Some smoke-emitting public transport vehicles plying on different routes were also challaned, he informed. He said the impounded vehicles are released when their owners or drivers provide original documents of vehicles to RTA and get route permits.–APP

 He told that 945 vehicles were challaned during the period while a number of vehicles having substandard CNG cylinders were also issued challan slips. The Secretary informed that fines amounting to Rs910,500 were imposed on the rules violators during the period. Several vehicles for not displaying fare tables were also penalized, he added