Every consumer knows that bank charges are included in every bill. The charges are payable to bank by the company for availing banking window for collection. In case customer fails to pay the bill in any month the total charges carries forward to the next month including bank charges. When subscriber pays the bill in next month he actually paying bank charges for 02 Times while he is availing services for a single time which is against consumer rights as well as against the teaching of Islam. In short companies are taking money with unfair means which directly goes to the company’s fund. All the utility companies are requested to make some amendments in billing system to rectify the issue so that can get some relief.

WAQAS ABDUL QAYYUM,

Karachi, July 7.