Qudrattulah Shahab in his renowned book 'Shahab Nama has written about how he once asked the Patwaries that how did they manage to force people to pay them so much in bribes. The unanimous reply of the Patwaries was, by employing delaying tactics. We can see all government offices using this tactic now. Reason? No body knows the exact procedure and process of things to be done in government offices. We badly need to introduce and implement the law on 'freedom of access to information. Once the people have access to public documents, the delaying tactics of government officials can only be countered by this law. Is it too much to expect the parliamentarians to do this job as early as possible? -DR. ABID RAUF ORAKZAI, Islamabad, October 7.