Banks should ensure that long advertisements must not be played in ATM booths. Withdrawal of money should be a quick procedure, keeping in view the security of the person withdrawing cash. ATM booths are not supposed to be the places to stay in for more than the cash withdrawal time period, which should be kept at minimum. Also banks should ensure regular maintenance of the machines installed so that they don’t hang up, giving robbers or miscreants ample time to close in on the account holder. Some of the machines have faulty keys resulting into double pressing. The card is sometimes captured if the machine gets hung and the keys do not function properly. State Bank should take an immediate notice of this matter and issue necessary directives to all banks.


Karachi, September 18.