KARACHI - More than 4,000 employees of the Pakistan Telecommunication Company Limited (PTCL) are still awaiting the installation of FAF system in the companys medical department which has been announced two months ago. The PTCL has decided to install FAF system in its medical dispensaries at Malir, CTO and Nazimabad to replace the current officio work system, which will help the patients to have their check-up details registered both at the respective dispensary and headquarter at the same time. It has been learnt that for that matter a registration process has been started in the all zones of the company, according to which an employee of the company will be entitle to free medical check-up and medicines as well as his parents. There are complaints that the doctors and paramedical staff of the PTCL do not treat well the patients, more than 100 patients have been reported to come to the hospital on a daily basis and their negligence and lethargy add to their miseries. It has been learnt that an Emergency Purchase Slip (EPS) is being issued to a patient but the medicines are not delivered to them when they come to the companys dispensaries because the HR department of PTCL always found reluctant to buy medicines until unless they are asked or provided with doctors reference. The on duty and retired employees are taking benefit from the dispensaries of PTCL, but the doctors and staffers there are neglecting their duties. 'The timings are from 8:30 in the morning to 4:pm in the evening, yet the doctors and paramedics and other staffers leave the place after lunch with no signs of their return afterward, said a victim of this malpractice. 'It is indeed a serious issue and should be addressed immediately by the high ups. If the facility has to be provided then it should be provided properly to the patients, he added. The interesting fact is that the doctors and paramedical staff of the health department do not bother to tell any thing in this regard as if they are not liable to such victimisation, and mostly they ask what would be the benefit of publishing such news. Meanwhile the PTCL employees appealed to the Federal Minister for Communication to take notice of such malpractice continued in the PTCL Health Department and depriving their basic rights of the treatment. They requested the minister to visit the dispensaries of the company without informing the authorities concerned and check himself the performance of the department.