LAHORE - The Pakistan Civil Aviation Authority has announced a baggage loss policy and asked the affected passengers to report to the airline concerned for early compensation.
A passenger is entitled to claim compensation, destruction, damage, loss or delay of his baggage on flight by an airline as per carriage by air Act 2012, a PCAA spokesman said yesterday.
He added these rights are available for both domestic and international passengers whereas compensation for domestic checked-in baggage is Rs1000 per Kg and for international baggage approximately Rs135,000 irrespective of weight and value.
The baggage loss or damage must be reported to the airline representative within seven days. Full compensation will be given after 21 days by the airline in case baggage could not be found.