Islamabad - Managing Director Overseas Pakistanis Foundation (OPF), Habib-ur-Rehman Khan has said the government has taken revolutionary measures to alleviate the problems of expatriates at 92 missions around the globe. Talking to APP he said due to the positive measures, a rapid increase in export of manpower in the past few years had been witnessed. This manpower export has put a direct impact in betterment of the economic condition of the country, he added.

and the record amount of foreign exchange was also remitted by the overseas Pakistanis during 2014-15.

During the tenure of the current government, a record number of Pakistani workers had proceeded abroad mostly to the Middle Eastern countries for employment which is evident from the available record.

Giving detailed steps taken by the government, the MD OPF said that all ambassadors of Pakistan serving at 92 missions around the world had been asked to allocate a day every week for personal hearing of complaints of overseas Pakistanis.

The Foreign Office had also been asked to ensure active working of all focal persons posted at 92 missions, for the resolution of issues being faced by overseas Pakistanis, he said. To a question Habeeb said that on the direction of the government, the performance and welfare reports were being submitted by each ambassador to the federal Ombudsman’s secretariat on monthly basis.

He said that all the ambassadors had uploaded their contact numbers and information about focal persons, including their contact information (telephone, mobile, email), on their respective websites.

“One window facilitation desks at international airports in Pakistan have also been made operational, adding overseas Pakistanis could avail the facilities for resolution of their issues. He said ambassadors around the globe had set up online appointment system for overseas Pakistanis so that they could get their issues resolved without any problem.

To another quarry Rehman said that the passport department had been asked to open new counters, make separate arrangement for women and increase their staff in Riyadh and other Middle Eastern countries.

He said that one window facilitation desks had already been established at Islamabad, Lahore, Karachi, Peshawar, Quetta and Multan airports, adding the seventh such desk had been set up at Sialkot airport recently.

It was pertinent to mention here that on the special directions of grievance commissioner, various problems of overseas Pakistanis such as lost luggage, boarding, porters, taxi and immigration were heard at the Federal Ombudsman’s Secretariat on January 29 this year.