PESHAWAR - The Pak-Austrian Institute of Tourism & Hotel Management (Swat), in collaboration with the Tourism Corporation Khyber Pakhtunkhwa, imparted training to youth as well as employees of hotels and guesthouses in hotel management and guest service.
According to details, a total of 159 youth, employees of hotels and guesthouses, travel agents and tour guides were trained. Of them, 83 were imparted training in Neelum Valley, 51 in Galiyat and 25 in Swat so they could earn a decent living for their families. The training was arranged for the marginalised youth in three different fields namely domestic cook course, caretaker/custodian course in Swat and Galiyat.
The third course was conducted at Karen, Neelum Valley, Muzaffarabad, across the Line of Control. The training was sponsored by the Centre for Peace Development and Reforms (CPDR) wherein existing staff of Neelum Valley hotels, guesthouses and travel operators and tour guides participated. The trainees were recommended by Neelum Valley Development Board (NVDB) for the 30-day extensive training.
It may be noted that the provincial government of had approved training for the capacity building of unemployed and semi employed in Galiyat last month, while launching an online web portal of the corporation. The department initiated the training program for the jobless youth of different regions. With the completion of training the youth would be able to get employments in national and international hotel and tourism industry.
The domestic cook course was conducted and planned as demand driven by the domestic staff recruiting agencies and luckily some of the trained youth have been offered jobs by relevant agencies after successful completion of the course.
The existing employees of hotels, guesthouses, travel agents and tour operators of Neelum Valley were required to be trained in guest services, effective communication, marketing and management affairs as demand of the sponsored agency and organiser of the training.
For this purpose, PAITHOM executed joint training for managers and front desk staff, room boys and waiters, travel agents and tour operators in a 30-day extensive training based on activity-based learning.
In this regard the General Manager Administration & Properties of the TCKP said “This was a great opportunity given to the youth, who are interested in joining the Tourism Industry. They were provided these trainings in a good lerning environment, by competent master trainers with the aim that they will be the future stakeholders of this industry.” He also said, its also a great accomplishment as all the tree trainings in three different regions were held simultaneously, during the same time frame.