It has been observed that there is no proper system to register complaints against the police. Ordinary citizens suffer at the hands of the police, but do not have an option to file their grievances. They have to approach the same legal system and a common man also avoids courts due to complicated procedures. As a concerned citizen, it is an appeal to the relevant authorities that a mohtasib/ombudsman should be appointed for the sole purpose of handling the complaints of police. The presence of a mohtasib/ombudsman will not only assist the citizens, but will also expedite the complaints regarding the police. YASIR HAMEED, Islamabad, July 15.