People like it when people in need come to them and request and they can easily tell them to come tomorrow. They even sometimes tell the peon to say goodbye to the visitor just from the door. They get annoyed and refuse to help if you will go to them frequently for attestation of your documents. They sit in their air conditioned offices and enjoy their tea party and committee party in the office but wont attend the visitor. People belonging to lower social strata suffer as they do not have acquaintance with grade 17 or above government officers.
People belonging to other parts of the country face different sorts of problems. With original documents in their hands, they go from one office to another for attestation but find no one to help them out. They are subjected to mental torture while getting endorsements for their genuine documents. The officers show arrogance, the Nadra officials, even after examining each and every original document, hand over a form to get it attested from a government officer. The process of getting your documents attested is cumbersome if you do not have any acquaintance with a grade 17 or above government officer.
They will attest form of their uncle’s son’s friend without even seeing him but wont help or wont attest a document of normal citizen standing outside their office himself, getting wet in rain or may be in extreme heat. They like it when a common man come to them with a request twice or thrice and they sent him back thinking themselves more powerful. But an interesting incident happened in front of me once when the officer got a call from one of his clique and he instantly became nice to the guy standing outside his office, called him inside, offered him tea and smilingly attested his documents.
Government should take measures to improve this problem. Official documents could be made machine-readable and time and money of the poor could be saved.
AROOJ SHABBIR,
Islamabad, September 10.