KE undertaking all possible measures to provide relief to consumers

KARACHI PR – In line with the efforts to provide maximum relief to consumers during the ongoing harsh weather, KE’s Chief Distribution Officer – Amer Zia, who is also presiding over the utility’s heatwave emergency cell, visited different parts of the city to review the on-field operations to resolve the consumers’ queries instantly.

While commenting on the current power supply to the city, he said, “While there is an evident surge in power demand as the mercury rises, K-Electric is undertaking all possible measures to provide maximum relief to its consumers. Currently, the power supply to most K-Electric’s service areas is stable, and all our on-ground teams are working tirelessly to resolve any consumer complaints as quickly as possible.”

While denying any claims of over 12 hours of loadshedding in any parts of KE’s service areas, he further stated that “Residential feeders having less than 20% recovery losses are undergoing zero load-shedding which includes the industrial zones of the city. Furthermore, the area-wise schedule for all potentially affected consumers has been uploaded on KE’s website well in advance and kept up to date. Moreover, KE issued preemptive messages to customers so that they remain apprised of their potential load shed timings.”

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