RAWALPINDI (APP) - Customs Department has finalized arrangements to establish a Complaint Centre for prompt disposal of business Community grievances, Collector Customs Sarvat Tahira Habib said Friday. Talking to a delegation of Rawalpindi Chamber of Commerce and Industry, (RCCI) here she said special seminars would be organized for providing facilities to Customs and Cargo Agents aiming at equipping business community with modern techniques. Islamabad Dry Port would be made more active and business community friendly. Senior Vice President RCCI Ali Raza Saeed Shah said Customs Cargo Agents are facing various problems. He urged creating harmony between business community and Custom Department for ensuring smooth working. He said Customs Dept needs reforms. He suggested improvements in duty collection system.