ISLAMABAD (PR): In line with its commitment to deliver the best possible user experience and create value for the customers, Telenor Pakistan observed ‘Customer First Day 2013’ engaging its top management executives along with the workforce in direct interaction with the customers. The unique exercise helped bring Telenor Pakistan’s employees closer to the customers making them better equipped to understand their needs and expectations.

On this occasion, Lars Christian Iuel, Chief Executive Officer, Telenor Pakistan said, “Customers should experience that they are our first priority whenever they use our products and services. To be successful in delivering that experience we must believe in and live in a customer centric environment, and our employees can only deliver the best customer experience when they are engaged with them. 

Engagement like the Customer First Day does not only provide direct interaction opportunity with the customers but also reflects as to how our values can be leveraged to further improve the customer experience.”