LAHORE - Capital City Police Officer Muhammad Amin Wains has said each and every visitor at police station will be registered under the newly launched complaint management system.

The police are directed to maintain data of every complainant and visitor in order to monitor the progress on the registered complaints and to check the working of the staff, the CCPO stated while addressing the field police officers at CIA’s Kotwali center yesterday.

DIG (Operations) Dr Haider Ashraf, DIG (Investigations) Chaudhry Sultan, and SSP Hassan Mushtaq Sukhera were also present on the occasion.

Amin Wains further said that at least 60,000 people were documented under the Lahore police’s SMS service (8330). The officer directed the police investigators to speed up the investigations of criminal cases to ensure justice at grass root level. He ordered the SDPOs to personally supervise the investigations of criminal cases.

On this occasion, the CCPO directed the police to solve the cases of overseas Pakistanis on priority basis. The city police chief was informed that the police received at least 25 complaints of overseas Pakistanis this year so far.

Meanwhile, the police officers reviewed in detail the law and order and crimes situation in the provincial metropolis. The CCPO ordered the police to step up crackdown on hardened criminals and proclaimed offenders.