ISLAMABAD – PTCL has launched a unique customer complaint registration service via mobile SMS for its valued landline and broadband customers, says a press release.

Customers can now register a complaint in five easy steps: Step 1-type ‘CMP’; Step 2-type Area Code and Landline Number; Step 3- type  Product Code (for Landline: ‘LL’; for Broadband: ‘BB’), Step 4-send to 05 1218 1218; and Step 5-complaint registration number received, or simply type ‘HELP’ and send to 05 1218 1218.