I would like to discuss PTCL broadband issue. This is an era of internet , where every person uses internet for different purposes like entertainment, education and games. In Pakistan, internet is used mostly via the PTCL connection. They have different packages and having different rates for each package. These are exclusive of taxes.

This creates a lot of confusion for an ordinary person. Package rates should be inclusive of taxes to avoid this confusion. They should do maintenance of browsing speed regularly. Mostly, 2 to 4 days in a month the internet does not work well, as it should be. Moreover, the internet connection of a person is broken and the lineman does not come in time. They have to make calls many times after which they response and even after that they take a long time to resolve the issue.

HUZAIFA TAHIR,

Attock, December 1.