SIALKOT-The applicants of Computerised National Identity Card (CNIC) have expressed concerns over the shortage of facilities and staff at the few offices of National Database Registration Authority (Nadra) in Sialkot, Daska, Sambrial and Pasrur tehsils.

They also demanded early establishment of more Nadra offices in Sialkot district following the growing population of the district.

According to the Nadra officials, there are only eight Nadra offices in Sialkot district for about 4 million people. These offices are situated at Gohadpur-Sialkot, Church Road-Sialkot, Daska city, Sambrial city, Kotli Loharaan, Saidpur, Pasrur and Chawinda and are unable to cater to the needs.

In Daska, there is only a one Nadra office for more than one million population and the people belonging to the remote rural areas have to reach Daska after travelling long for getting their CNICs and other official documents. There is a dire need of early establishment of another Nadra office at Satrah or evening shift at Daska office.

Complaints regarding the alleged sluggish attitude of the Nadra officials towards the applicants are rising. Several CNIC seekers including women said that they had applied for the renewal of their CNICs but the officials were sending their applications for re-verification which unnecessary. They said that Daska office also lacked the basic facilities.

In Sialkot, the double shift at Nadra Church Road office has been suspended due to which the people have been suffering great ordeal. Officials closed the double shift due to the shortage of staff.

It was also learnt the Nadra offices in Chawinda and Pasrur fall in the jurisdiction of Sialkot district, but they have been given under the administrative control of Nadra Narowal district, due to which the local people belonging to Chawinda and Pasrur have to go to Narowal instead of going to Sialkot.

Shakargarh tehsil has no has no NADRA office for more than a year, the office was shut down after the thrashing of officials by the local people during an attack a year ago.

When contacted, Nadra Assistant Director Sabir Ghauri said that after the passage of more than a year, the high-ups have deputed a mobile van at Shakargarh for issuing CNICs. He said that there was no chance of re-opening of the office at Shakargarh. However, Nadra was unable to cater to the demand regarding the issuance of CNICs there.

Meanwhile, the visitors expressed grave concern over the non-availability of basic facilities including water and shadows for them at almost all the offices in Sialkot district.

The people have complained that there was no proper system of drinking water for the visitors and no proper shadows for them there at almost all the Nadra centres. The perturbed people said that they have to stand in long queues under the sun for getting tokens and waiting for their turn outside the offices in Sialkot, Daska, Sambrial and Pasrur.

They said that when the applicants ask about information, the staff often misbehaves and insults them besides using abusive language.

In addition, all the Nadra offices are situated in very costly rented buildings. The offices were established more than a decade ago and there is no increase in the number of these offices with the passage of time following the growing needs of the local population.