Recently, I was bound to Karachi from Lahore by train but unfortunately the train was late. I waited for hours, while observing that the speakers mounted inside the Railway Station building, to announce the arrival and departure of trains, did not properly work. Same was the case of Karachi Cant Railway Station as well. The announcements were made but the quality of voice was so bad that it was difficult to understand what was being said. As the announcement were not clear, passengers thronged the counter for information or asked the coolies walking on the platforms. All this caused confusion and distress. I would like to request the Railway Ministry to upgrade the speakers on the platform and improve the voice quality.

HAFIZ KHURRAM SAJJAD,

Karachi, December 27.