Through the courtesy of your esteemed paper I would like to draw the attention of the PTCL authorities towards the poor service of DSL in Chitral. PTCL has failed in providing smooth internet facilities to its consumers, including banks, government offices, civil society institutions, schools, colleges, universities and business circles in Chitral district. It is shocking to note that even the work on providing broadband service through fiber optic system has failed after the completion of the project. This is why PTCL authorities could not switch to the new system even after an 8 month’s lapse. It is high time that the matter be probed should for this failure. 

DR. INAYATULLAH FAIZI, 

Chitral, October 29.