ISLAMABAD - Minister Planning, Development and Reforms Ahsan Iqbal has said that the government is deliberating various measures for improving governance and service delivery by introducing tangible Key Performance Indicators (KPI) and implementing Performance Management System in major ministries.

While chairing a meeting on the civil service reform here on Tuesday, the Federal Minister reiterated his government’s strong resolve to improve the governance sector for assuaging people’s problems and to face the economic challenges.

He was of the considered opinion that for improving performance of the public sector and bringing it at par with the successful countries, the time-tested and emerging global trends in governance would have to be incorporated in the present system.

“Now, it will not be only an individual’s performance to be considered for furthering the agenda of reforms, rather the institutional standing in the overall improvement will be considered, which have been encompassed in the KPIs,” he added. 

Besides the Ministry of Planning, Development and Reform,10 other Ministries and divisions have been considered for institutional betterment initially, which are: Information Technology and Telecom, Federal Training and Professional Training, Communications, Water and Power, Petroleum and Natural Resources, Aviation Division, Railways, Commerce, Textile Division, and National Health Services, Regulations and Coordination.

These Federal entities have been asked to nominate a focal person and three resource persons to attend a training workshop, being held on September 30 and October 1. 

These individuals will be responsible for designing and implementing Performance Management System, Performance Contract and KPIs in their respective ministries and divisions.

The Minister deemed it hugely important for all Ministries to synergise efforts in total conformity for an overall improved picture of performance. 

Deputy Chairman Planning Commission Ahsan Iqbal observed that the Performance Contract would be a milestone for boosting public sector performance and service delivery by reducing procedural complexities.

“The system of performance and reward, being maintained for individuals, will be made better as well, which will lead to bettering the service delivery for the people of Pakistan,” he said, while pointing out the civil service reforms would also help in the economic revival of the country since poor infrastructural working and evaluation were not yielding positive results. 

He mentioned that the Governance Reforms and Innovation Project aimed at developing and expanding the expertise and accountability of the public sector across Pakistan.

“It improves the effectiveness of the Planning Commission in convening, analysing, proposing and supporting major reforms. This includes better monitoring and evaluation of development programmes, and modernising the State structure,” he said.

He believed that, through a partnership with the UNDP, it would help ensure that Pakistan developed the necessary structures for sustained and strategic governance reforms.